Privacy Policy

Last updated: February 24, 2026

Overview

At SharpScan ("we", "us", or "our"), your privacy matters. SharpScan is a food package health rating app that helps you make informed dietary choices by scanning product barcodes. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. We never sell your personal data to third parties.

Information We Collect

Device Permissions

  • Camera Access: Required to scan product barcodes. Camera data is processed locally on your device and is not stored or transmitted to our servers. Only the extracted barcode number is sent to retrieve product information.
  • Internet Access: Required to fetch product data from food databases, perform AI-powered health scoring, and sync your account data if you choose to create an account.

Health Profile Data (Optional)

During onboarding, you may voluntarily provide health-related information to receive personalized food ratings. This includes:

  • Age group (includes "Prefer not to say" option)
  • Sex (includes "Other / Prefer not to say" option)
  • Pregnancy or lactating status (includes "Prefer not to say" option)
  • Health conditions or concerns (includes "None" option)
  • Activity level
  • Dietary preferences
  • Food allergies

Important: We do not collect your name, exact date of birth, address, or other directly identifying personal information through the health profile. This health data is used solely to provide customized AI-powered food health scores tailored to your individual needs.

Account Information (Optional)

If you choose to create an account, we collect:

  • Email address (for account authentication and communication)
  • Authentication credentials (securely managed through our authentication provider)

You may use SharpScan as a guest without creating an account. Guest users receive general health scores without personalization.

Usage and Analytics Data

  • App Analytics: We collect anonymous usage data including app interactions, feature usage, session duration, device type, operating system version, and app version. This helps us understand how users interact with our app and improve the experience.
  • Crash Reports: Anonymous crash and error reports to help us identify and fix technical issues.

Product Scan Data

  • Barcodes you scan are sent to third-party food databases to retrieve product information (ingredients, nutrition facts).
  • If you are logged in, your scan history may be saved to your account for convenience.

How We Use Your Information

  • Personalized Health Scoring: Your health profile data is sent to our AI service to generate customized food health scores (1-100) based on your specific dietary needs and health conditions.
  • Product Information: Barcode data is used to fetch product details from food databases.
  • App Improvement: Analytics data helps us improve app performance, fix bugs, and develop new features.
  • Advertising: We display ads through third-party advertising networks. Ad personalization depends on your device settings and consent preferences.
  • Communication: If you contact us, we use your provided information to respond to your inquiries.

Advertising

SharpScan uses third-party services to display advertisements. Ad networks may collect and use data for ad personalization based on your interests. You can manage your ad preferences through your device settings or opt out of personalized advertising.

Third-Party Services

We use trusted third-party services to operate SharpScan:

  • Cloud Infrastructure: Backend hosting, authentication, database storage, and analytics. Data is processed in accordance with their strict privacy standards.
  • Food Databases: Open food product databases for retrieving ingredient and nutrition information.
  • Advertising Networks: Services for displaying advertisements.
  • AI Services: For generating health scores and explanations based on product and user health data.

Data Sharing

We do not sell your personal data to third parties for their marketing purposes. We may share limited data with service providers who assist us in operating the app (e.g., hosting, analytics, advertising) under strict confidentiality and data protection agreements.

Data Storage and Security

Your data is stored securely on secure cloud infrastructure with industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest
  • Secure authentication protocols
  • Regular security audits

While we implement reasonable safeguards to protect your data, no method of transmission or storage is 100% secure.

Data Retention

We retain your data for as long as your account is active or as needed to provide you with our services. Scan history and cached product data may be retained to improve app performance and user experience. You may request deletion of your data at any time (see below).

Your Rights and Choices

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can update your health profile information within the app at any time.
  • Deletion: You can request deletion of your account and associated data.
  • Data Portability: You can request a copy of your data in a portable format.
  • Opt-out: You can use the app as a guest without providing personal information.
  • Ad Preferences: You can manage personalized ad settings through your device.

Data Deletion

You have the right to delete your account and all associated personal data safely at any time. For detailed instructions, please visit our Data Deletion page.

  • In-App Deletion (Recommended): You can instantly and permanently delete your account directly within the SharpScan app by navigating to Profile > Data Management > Delete Account. This action will immediately remove your profile, scan history, and authentication credentials from our systems.
  • Request via Email: Alternatively, you may contact us with the subject line "Data Deletion Request" and include the email address associated with your account. We will process your request within 15 days.

Children's Privacy

SharpScan is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Legal Compliance

We comply with applicable privacy laws and regulations, including:

  • General Data Protection Regulation (GDPR) for users in the European Economic Area
  • California Consumer Privacy Act (CCPA) for California residents
  • Other applicable regional privacy laws

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your privacy rights, please contact us. We will respond to your inquiry as soon as possible.